We hope taking part in our surveys are a positive experience. We know lots of people enjoy taking time out to think about and answer questions about their lives. But if our questions leave you worrying about anything that’s happening in your life, there are organisations you can talk to. The following provide advice on a range of issues:
Citizens Advice
citizensadvice.org.uk
General issues including benefits, housing, debt and consumer issues.
Pension Wise
moneyhelper.org.uk/pension-wise
Provided by Money Helper, Pension Wise offers free appointments to explain the options for taking money from your defined contribution pension for those 50 and over. It’s impartial and backed by government.
NHS alcohol support
nhs.uk/live-well/alcohol-advice/alcohol-support
The dedicated NHS webpage for alcohol support. Please visit for advice and useful contacts.
Free helplines for support on quitting smoking
Coram Family Lives
coramfamilylives.org.uk
Advice, information and support on a range of family issues including family breakdown, challenging relationships and behaviour, debt, and emotional and mental wellbeing.
National Bullying Helpline
nationalbullyinghelpline.co.uk/employees.html
Support to effectively tackle bullying at work.
Refuge
nationaldahelpline.org.uk
A national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf.
Respect
mensadviceline.org.uk
Helpline offering information, advice and support to male victims of domestic violence in heterosexual or same-sex relationships.
Samaritans
samaritans.org
If you have concerns, worries or are struggling to cope.
SupportLine
supportline.org.uk
Call 01708 765200 for emotional support with any issue, including relationships, anger, bullying, eating disorders, stress, self-harm, abuse, disability, mental health, depression, anxiety, panic attacks, addictions, debt, phobias, conflict, sexuality, health concerns, homelessness, harassment, loneliness.
Age UK Advice Line
ageuk.org.uk/services/age-uk-advice-line
Free, confidential national telephone service for older people, as well as their families, friends and carers. Call 0800 678 1602 (8am to 7pm, 365 days a year)
The Silver Line Helpline
thesilverline.org.uk
The Silver Line Helpline is a free, confidential telephone service that offers friendship, conversation and support to specifically older people aged 55 and over to tackle feelings of loneliness and isolation, run by Age UK. Call 0800 4 70 80 90 (24 hrs a day, 365 days a year).
Alzheimer’s & Dementia Helpline
alz.org
Free service offering support for people living with dementia, caregivers, families and the public. Call 800 272 3900 (24 hrs a day, 365 days a year).
Cruse Bereavement Support
cruse.org.uk
Offers emotional support to anyone affected by grief via their free helpline. Call 0808 808 1677 (Monday, Wednesday, Thursday, Friday 9.30am to 5pm, Tuesday 1pm to 8pm).
Helplines Partnership
thehelplinehub.org/find-a-helpline
Provides a list of organisations that offer information, support or advice via phone, email, text or online.
You can also contact the NCDS team at the Centre for Longitudinal Studies who will try to guide you to the most appropriate support available.
